Customer Service and Technical Support

At New England Credit Card Systems Merchant Services, we recognize the importance of a customer service and technical support department that is responsive to your needs. We understand that timely, correct answers to technical questions, setup questions, even simple "How do I..." questions are paramount to achieving maximum success with any business application.

Customer Service

With years of experience, our customer service resource continues to provide its card-issuing clients with process services that we believe are best in class and built for tomorrow. We provide clients with innovative, easy-to-use technology that facilitates closer connections with their customers and greater agility in responding to changing market demands.

Technical Support

Enhancing internal technical support departments is a must in keeping up with not only the industry standard but our strict internal standards of excellence as well.

New England Credit Card Systems Merchant Services has incorporated the latest technology into all aspects of the technical support experience.

Merchant Customer Service

Our highly trained staff of customer service professionals is available 24/7 to assist you with any of your questions and concerns. Our staff continuously provides the highest caliber customer support for all of our sales professionals and merchant clients.

We at New England Credit Card Systems Merchant Services realize that all questions, whether big or small, are important and urgent to you. After all, it's your business that we are talking about. Rest assured that when you do business with New England Credit Card Systems Merchant Services, someone will be available to help you every step of the way.

Industry Telephone Numbers

At New England Credit Card Systems Merchant Services our customers come first. Fast and reliable service assures our merchants we are committed to a long-term relationship. The following numbers are available to assist you with any questions or needs.

Voice Authorization Phone Numbers

MasterCard®/Visa®
1-877-477-0353

American Express®
1-800-528-2121

Discover®
1-800-347-2000

Diners Club®
1-800-525-7376

JCB®
1-212-3 32-8120